Skip to content
ReeBot

Answer every customer, even after you close.

ReeBot puts an assistant on your website and app. It learns from your pages, files and FAQs, answers with the source it used, takes contact details when someone is ready to buy, and passes the chat to your team when a person is needed.

Start freeSee how it works

Free plan: 1 assistant and 100 AI replies a month, no card needed.

Example conversation on a bike shop's website.

Shopper: Do you service e-bikes? My Bosch motor keeps cutting out on hills.

Assistant: Yes, we service most e-bikes, including Bosch and Shimano motors. (source: E-bike servicing) A diagnostic check is $45 and usually takes one to two working days. (source: Workshop prices) Cutting out on hills is often a battery contact or firmware issue, which the check covers.

Shopper: Can I drop it off this Saturday?

Assistant: Saturday drop-offs are 9am to 1pm. (source: Opening hours) I can ask the workshop to hold a slot for you. Where should they send the confirmation?

The shopper leaves their name and email. The business sees a new lead in its ReeBot inbox: Maya Chen, [email protected], wants to drop off an e-bike on Saturday.

Set it up once. It answers from then on.

No scripts to write and no decision trees. ReeBot reads what you already have and answers in your words.

  1. 1

    Train it on your site

    Add your website address and ReeBot reads your pages. Add files, notes and FAQs for anything that isn't online.

  2. 2

    Make it yours

    Choose its name, colours and tone, how strictly it sticks to your content, and when it should ask for contact details.

  3. 3

    Paste one line

    Add a single script tag to your site, or ask whoever looks after it. It works anywhere you can add custom code.

  4. 4

    Answer customers

    It replies in seconds, day and night, in your customer's language. Every conversation is in your inbox to read or take over.

A sales assistant and a support desk in the same chat

Set its role to sales, support or both. It helps customers choose, answers their questions, and knows when to bring in your team.

For sales: turn questions into leads you can follow up

  • Asks for details at the right moment

    When a visitor wants a quote, a booking or a call back, the assistant asks for their name and email in the chat. You can also ask before the chat starts.

  • Knows what you sell

    Add your products, plans and prices, and it recommends the right one and answers follow-up questions about it.

  • Every lead with its conversation

    Leads collect in one list with the chat that produced them. Mark them contacted, qualified, won or lost, and export to CSV.

For support: answers you can check, and a person when it matters

  • Grounded in your content

    Answers come from your pages, files and FAQs, with numbered sources so customers and your team can check them.

  • Says so when it doesn't know

    It can be set to answer only from your content. If the answer isn't there, it says so and offers a person instead of guessing, and the question is flagged for you.

  • One inbox for your team

    Customers can ask for a person at any time. Your team replies in the same chat, assigns conversations and marks them resolved.

More than a chat window

The same assistant, knowledge and inbox work across your messaging apps and phone line, and help your team follow up, take bookings and learn what customers need.

  • WhatsApp, Instagram and Telegram

    The same assistant answers in the messaging apps your customers already use, and those chats land in the same inbox.

  • AI phone receptionist

    Answers calls in nine languages, transfers to your team or takes a message, and puts a transcript of every call in your inbox.

  • Bookings and orders

    Add services with opening hours, or a product catalogue. Customers book a time or place an order without leaving the chat.

  • Lead follow-up

    Each lead is scored and summarised. Follow-up emails go out on your schedule, sent automatically or after you approve them.

  • Inbox copilot

    Suggested replies based on your knowledge, conversation summaries and rewrites, so your team answers faster.

  • Insights and analytics

    A weekly report on what customers ask and what the assistant couldn't answer, plus resolution rates, ratings and trends.

  • Team assistant

    A private assistant for your staff that knows your procedures, policies and price lists. Customers never see it.

  • Review responder

    Bring in reviews from Google, Trustpilot and others, draft replies with AI, and get an alert about negative ones.

  • Industry templates

    Start from a ready-made setup for restaurants, clinics, shops, salons, hotels, gyms, garages and more.

One line on your site

Paste it once. Changes you make in ReeBot, from new pages to a new colour, show up on your site without touching the code again.

Before the closing </body> tagHTML
<script
  src="https://1ree.com/widget.js"
  data-bot="bot_…"
  async></script>

Your line, with your assistant's ID filled in, is on the install page of your dashboard.

  • Works with your site builder

    WordPress, Shopify, Webflow, Wix, Squarespace or hand-written HTML: anywhere that lets you add custom code.

  • Opens full screen on phones

    On small screens the chat fills the screen, so it's easy to read and type.

  • Open it from your own buttons

    Call ReeBot.open() from any link or button, such as “Ask a question” on a product page.

  • Build it into your app

    On plans with API access, send messages from your app or backend and get the same grounded answers, streamed as they're written.

Start free. Upgrade when it gets busy.

Every plan includes the website widget, a knowledge base, lead capture and a record of every conversation. Paid plans add replies, content, people and handoff to your team.

Free

Try ReeBot on your site.

$0forever

Start free
  • 1 assistant
  • 100 AI replies a month
  • 5 knowledge sources
  • 500K characters of content
  • 2 team members
  • Hand off to your team (not included)
  • REST API access (not included)
  • Remove ReeBot branding (not included)
  • Inbox copilot (not included)
  • Weekly insight reports (not included)
  • Bookings and orders (not included)
  • AI lead follow-up (not included)
  • Internal team assistant (not included)
  • WhatsApp, Telegram and Instagram (not included)
  • AI phone receptionist (not included)
  • Review responder (not included)

Starter

For small businesses answering customers every day.

$29per month

Start with Starter
  • 1 assistant
  • 1,500 AI replies a month
  • 5 knowledge sources
  • 2M characters of content
  • 3 team members
  • Hand off to your team
  • REST API access (not included)
  • Remove ReeBot branding (not included)
  • Inbox copilot
  • Weekly insight reports
  • Bookings and orders (not included)
  • AI lead follow-up (not included)
  • Internal team assistant (not included)
  • WhatsApp, Telegram and Instagram (not included)
  • AI phone receptionist (not included)
  • Review responder (not included)

Pro

Sales and support teams with several channels.

$99per month

Start with Pro
  • 5 assistants
  • 6,000 AI replies a month
  • 100 knowledge sources
  • 15M characters of content
  • 10 team members
  • Hand off to your team
  • REST API access
  • Remove ReeBot branding
  • Inbox copilot
  • Weekly insight reports
  • Bookings and orders
  • AI lead follow-up
  • Internal team assistant
  • WhatsApp, Telegram and Instagram (not included)
  • AI phone receptionist (not included)
  • Review responder (not included)

Business

High volume, many brands and larger teams.

$299per month

Start with Business
  • 20 assistants
  • 25,000 AI replies a month
  • 500 knowledge sources
  • 60M characters of content
  • 30 team members
  • Hand off to your team
  • REST API access
  • Remove ReeBot branding
  • Inbox copilot
  • Weekly insight reports
  • Bookings and orders
  • AI lead follow-up
  • Internal team assistant
  • WhatsApp, Telegram and Instagram
  • AI phone receptionist
  • Review responder

New workspaces start on Free. Prices in USD. An AI reply is one answer written by the assistant; the welcome message and replies from your team don't count. Change or cancel your plan any time from billing settings.

Your customers' conversations stay yours

Read more on our security page, or in the privacy policy and data processing addendum.

  • Kept apart from every other business

    Your content, conversations and leads belong to your workspace. Every request is checked against it before anything is read or changed.

  • Not used to train AI models

    ReeBot doesn't train models on your content or your customers' messages. They're sent to the AI provider only to index your content and write answers.

  • AI keys stay on the server

    Provider keys are stored encrypted and never reach the browser, the widget or your website's code.

  • Runs only on your domains

    List the sites allowed to show your assistant. Copy the install line anywhere else and it won't load.

  • Ready for privacy rules

    Every chat tells people they're talking to an AI and links to your privacy notice. A data processing addendum is included, and you can export or delete someone's data when they ask.

  • Every privileged change on record

    Role changes, API keys, exports and deletions are written to an append-only audit log that can't be edited afterwards.

Questions

What does the assistant know about my business?
Only what you give it: the pages on your website, files you upload (PDF, Word, text, Markdown, CSV, JSON or HTML), notes you write and your FAQs, plus a short profile of your business, what you sell and how to contact you. When your site changes, sync it again and the answers change with it.
What happens when it doesn't know the answer?
In strict mode it only answers from your content. If the answer isn't there, it says so with your fallback message and offers to pass the chat to your team. Those questions are flagged, so you can see what to add next.
Can a person take over a conversation?
Yes. Customers can ask for a person, and the assistant hands over when it can't help. Your team replies in the same chat window from the inbox, and can hand it back to the assistant when they're done. Handoff is included on Starter, Pro, Business.
Will it work on my website?
If you can add a line of custom code to your site, yes. That includes WordPress, Shopify, Webflow, Wix, Squarespace and hand-built sites. The chat runs in its own frame, so it won't clash with your site's styles.
Which languages does it speak?
By default it replies in the language the customer writes in. You can also fix it to one language.
Can I use it in my own app?
Yes. Pro and Business include REST API access, so your app or backend can send messages and receive answers with sources, streamed as they're written.
Do customers know they're talking to an AI?
Yes. Every chat window tells people they're chatting with an AI assistant and that a person can join, and links to your privacy notice when you add one. The assistant never claims to be human.
How do you handle my customers' personal data?
You decide what your assistant collects, and we process it only to run the service for you, under a data processing addendum that's part of our terms. Data is stored securely, isn't sold, and isn't used to train AI models. You can export or delete a person's conversations and leads at any time, and choose how long conversations are kept.
Can I cancel at any time?
Yes. Change or cancel your plan from billing settings whenever you like; paid plans stay active until the end of the period you've paid for. You can delete your workspace and its data from settings.
What counts towards my monthly replies?
Each answer the assistant writes counts as one AI reply. The welcome message, the handoff message and replies from your team don't count. You can see this month's usage on your billing page.

Try it on your own website today.

Add your site address and ask your assistant a question a customer would. You'll see the answer, and the pages it came from, in a few minutes.

Start free